Founded in 2018, Grace Environmental Technology (GET) company is a leading supplier of Environment catalyst technology in China and has been scaling into multiple R&D, manufacturing and engineering services. By mid-May 2021, GET has delivered many kinds of catalyst to various applications and offered application engineering solutions to end users. GET has also been widely applied in emission reduction in China, the United States, Japan, Germany, Malaysia and around the globe, with a total operation time over 24000 hours.
Grace environmental protection major is engaged in the whole industry chain service mode integrating planning, design, consultation, construction, investment and operation of environmental protection projects.
Adhering to the working principle of honesty, standardization and high efficiency, the company wins the market with technology and gains credibility with creative service, and wholeheartedly provides our customers with high-quality, efficient and fast service. Facing the future, insisting on independent innovation.
At the heart of Grace Environmental Technology's success is a dynamic and highly capable team of professionals, united by a shared passion for driving sustainable innovation. Through years of dedicated practice and continuous learning, this team has evolved into a formidable force, poised to deliver unparalleled solutions to clients across a wide range of industries.
Underpinning GET's technical prowess is the exceptional academic and professional credentials of its team members. Notably, 90% of the company's technical service personnel hold bachelor's degrees, with 70% boasting specialized scientific backgrounds. This strong educational foundation is further complemented by a wealth of practical experience, with 50% of the team serving as consulting engineers and 20% occupying senior management roles.
Organized into a comprehensive service infrastructure, GET's team is structured to provide seamless support at every stage of the customer journey. The call service center acts as the initial point of contact, offering responsive and knowledgeable assistance to address inquiries and concerns. The implementation service team then leverages its deep product expertise to ensure the smooth integration and optimal performance of GET's catalytic solutions within client operations.
Complementing these frontline service teams, the after-sales service group is dedicated to maintaining long-term partnerships with customers. Through comprehensive maintenance, troubleshooting, and upgrade services, this team ensures the continued efficiency and longevity of the installed systems, building trust and loyalty with clients.
Completing this holistic service ecosystem are GET's three dedicated sales teams, each strategically positioned to cater to the diverse needs of the company's growing customer base. Armed with extensive market knowledge and technical acumen, these sales professionals work closely with clients to provide tailored solutions that address their unique environmental challenges.
Underpinned by this exceptional team of experts, Grace Environmental Technology is poised to continue its trajectory of innovation and growth, driving sustainable transformation across industries and contributing to a cleaner, more eco-friendly future.